ATC are proud to offer factory service\/repair to extend the life of your ATC product and ensure you have many, many years enjoyment from them. It is particularly satisfying to receive a well-cared for old product, perhaps 25 years old, service it and send it back to the customer with a clean bill of health, performing as well, and sometimes better than when it was first produced.<\/p>\n
Prior arrangement<\/strong><\/span>\u00a0<\/strong>via\u00a0telephone or email ( serviceandrepairs(at)atc.gb.net )\u00a0must be made for ALL returns<\/strong><\/span>. This is applicable to products arriving via courier or personal drop off.<\/p>\n If you have a product that requires ATC factory service or repair you will need to complete two copies of our Service & Repair Booking Form. One copy must be emailed<\/strong><\/span> to ATC to book the service\/repair. Please email this to serviceandrepairs(at)atc.gb.net. The second hard copy must be supplied<\/strong><\/span> with the products in question.<\/p>\n Please complete one form per product. Pairs of loudspeakers require only a single form.<\/p>\n No factory service or repair work can be completed without two completed forms: one emailed and one hard copy. If you don\u2019t use email, please phone us. Please do not\u00a0send us, \u2018mystery\u2019 products with no contact information.<\/p>\n Loudspeaker Technology Ltd. accept no liability for damage to products that may occur during shipping when returned for service or repair.\u00a0 If products are returned in non-original packaging, Loudspeaker Technology Ltd., reserve the right to refuse to return the products unless original packaging is used.\u00a0 This may require the customer to purchase a replacement packing set.<\/p>\n Please find below downloads of our Service\/Repair booking form. The word document contains, \u2018form fields\u2019 which you can fill out. The PDF copy has to be printed and filled out by hand.<\/p>\n